Tell us what's wrong. We'll take it from there.
Three ways to reach us, all landing on the same phone. Emergencies are answered around the clock — if the house is cold tonight, ring rather than type.
Pick whichever suits you
Call
The fastest route, and the only one to use in an emergency. An engineer answers, at any hour of the day or night.
07454 118822 →Good for sending a photo of the boiler, the error code or the leak. Often the quickest way to get a sensible answer back.
Message us →Booking form
Fill in a few details on the home page and it comes straight through. No obligation, and it takes under a minute.
Open the form →Two things worth knowing
What should I have ready when I ring?
Your postcode, the make of the boiler if you know it, and any error code showing on the display. That is usually enough for us to know which parts to bring, which can turn two visits into one.
Is this an emergency?
If you can smell gas, stop reading and call the National Gas Emergency Service on 0800 111 999 from outside the building. For no heat in cold weather, no hot water, a burst pipe or an uncontrollable leak, ring 07454 118822 rather than filling in a form — the phone is answered 24/7.