Things worth knowing before you ring anyone
Write-ups of the faults we see most weeks, in plain English, so you understand what you are being told — whoever you end up using. No sales pitch, no jargon.
Why your boiler keeps losing pressure
Topping the boiler up every week is not a quirk of the machine. It is a leak, an expansion vessel or a valve — and one of those three is a cheap fix.
Read it HeatingCold at the bottom, cold at the top: what your radiator is telling you
Which half of the radiator is cold tells you whether you need a bleed key, ten minutes of balancing, or a proper power flush.
Read it LandlordsThe landlord gas safety certificate, explained properly
What a CP12 actually covers, when it is due, what happens if you miss it, and what the inspection involves.
Read itGuides on the rest of the site
Gas safety at home
What to do if you smell gas, the warning signs of carbon monoxide, and the checks worth doing before winter.
Read the safety guideBoiler warranties explained
How long they last, what actually voids them, and why the annual service is the thing that keeps yours alive.
Read about warrantiesQuestions we get asked
Pricing, guarantees, emergencies, landlord duties and boiler lifespans — answered plainly.
Read the FAQs